PRIVACY POLICY

Last Updated: 01 January 2026

1. Introduction

All Plans Pro Limited (“All Plans Pro”, “we”, “us”, “our”) is committed to protecting personal data and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website or contact us directly.

This policy applies to visitors, professional contacts, and clients globally.

2. Data Controller

All Plans Pro Limited
Registered Office: 128 City Road, London, EC1V 2NX
Email: info@allplanspro.com

All Plans Pro Limited acts as the data controller for personal data processed in connection with our services.

3. Information We Collect

We may collect the following categories of personal data:

  • Contact information: name, company name, email address, telephone number

  • Professional information: project-related details provided voluntarily

  • Communications: emails, messages, and correspondence sent to us

  • Technical data: IP address, browser type, and basic usage data for security and operational purposes

We do not collect special category (sensitive) personal data unless explicitly provided and required for legitimate business purposes.

4. How We Use Personal Data

We process personal data only where there is a lawful basis, including:

  • responding to enquiries and communications

  • preparing and discussing project scopes or quotations

  • delivering contracted services

  • maintaining business records and internal documentation

  • ensuring website security and operational integrity

  • complying with legal or regulatory obligations

We do not use personal data for unsolicited marketing and do not sell personal data to third parties.

5. Legal Basis for Processing

Depending on the context, processing is based on one or more of the following:

  • Legitimate interests (professional communication, service delivery)

  • Contractual necessity (where services are agreed)

  • Legal obligation (record retention, regulatory compliance)

  • Consent (where explicitly provided)

6. Data Sharing & Third Parties

Personal data may be shared only where necessary with:

  • internal team members involved in service delivery

  • professional service providers (e.g. IT, email hosting) under confidentiality obligations

  • legal or regulatory authorities where required by law

We do not permit third parties to use personal data for their own purposes.

7. International Data Transfers

As an international service provider, personal data may be processed outside the UK or EEA. Where applicable, we implement appropriate safeguards, including contractual protections, to ensure an adequate level of data protection.

8. Data Retention

We retain personal data only for as long as necessary:

  • enquiry and correspondence data: up to 24 months

  • client-related records: for the duration of engagement and as required by law

  • financial and contractual records: in accordance with statutory requirements

Data is securely deleted or anonymised once no longer required.

9. Your Rights

Subject to applicable law, you may have the right to:

  • access personal data we hold about you

  • request correction or deletion

  • object to or restrict processing

  • withdraw consent where applicable

Requests can be made by emailing info@allplanspro.com.
We aim to respond within 30 days.

10. Data Security

We apply reasonable technical and organisational measures to protect personal data. However, no system can be guaranteed fully secure, and data transmission occurs at your own risk.

11. Cookies

Our website does not use cookies for advertising or behavioural tracking. Limited technical cookies may be used for basic functionality and security.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.

Contact:
info@allplanspro.com