Terms of Use

Last Updated: 01 April 2025

1. Introduction

All Plans Pro Limited ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you request quotes via our website forms, email (info@allplanspro.com), or telephone. By sharing information with us, you consent to the practices described below.

2. Information We Collect

We collect personal details necessary to provide accurate quotations, including your name, email address, phone number, and project specifications. When you voluntarily share sensitive information such as technical drawings or budget details, we process it strictly for quotation purposes. We automatically collect limited technical data (like IP addresses) for security monitoring, but we do not use cookies for behavioural tracking.

3. How We Use Your Information

Your data is primarily used to prepare project-specific quotations and communicate with you about your inquiry. We may also analyse anonymized information to improve our response processes or train our staff. Where required by law, we retain certain records for regulatory compliance. We never sell your data to third parties or use it for unrelated marketing.

4. Data Protection Measures

We employ industry-standard safeguards including email encryption, secure servers, and strict access controls. Staff receive regular training on data handling protocols, and third-party service providers (such as email hosting services) are contractually bound to maintain confidentiality. While we strive to protect your information, no digital transmission method can be guaranteed 100% secure.

5. International Data Transfers

As an international service provider, we may transfer your data outside your home jurisdiction. When transferring information from the UK or EEA, we rely on approved mechanisms like Standard Contractual Clauses to ensure adequate protection. You may request details about these safeguards by contacting us.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may object to processing or withdraw consent (where applicable) by emailing info@allplanspro.com. We respond to all requests within 30 days, subject to legal limitations.

7. Data Retention Practices

We retain active quotation data for 24 months to accommodate project development cycles. Financial records are kept for 7 years to comply with tax regulations. Technical documents (e.g., drawings) are deleted 12 months after quote delivery unless ongoing collaboration requires extended retention.

8. Additional Provisions

Our services are not directed to individuals under 18 years of age. We promptly delete any inadvertently collected minor data. We do not use non-essential cookies, so no consent banner is displayed.

Contact for Privacy Concerns:
info@allplanspro.com